Our process in a nutshell

Diagram of the design process practiced by Collective Experience.

Diagram (above) illustrates the phases of the process exercised at Collective Experience. Visit diagram description for accessibility.

How good UX can impact your organization

An investment in user experience, is an investment in a sound strategy. Providing value within a seamless experience is the key to not only happy users but also to achieving your business goals. Here are some ways a great user experience can impact your organization.

Gear inside a person's head. Purple icon.


  • Inform, educate and engage users more effectively
  • Improve communication & understanding
  • Solidify brand, mission & campaign messaging
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  • Simplify complex processes
  • Remove redundancies
  • Decrease human error
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  • Improve user conversion rates
  • Improve user retention rates
  • Increase purchasing conversion rates
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  • Guide business decision making
  • Attract new customers or members
  • Create more effective marketing materials
  • Reduce risk when launching new products/campaigns
Two people brainstorming together and collaborating at the studio.

What you can expect

Transparent approach to business – No hidden costs or agendas. We keep you informed every step of the way.

Detailed estimate breakdowns – Know exactly what you’re getting, plus the options to scale the scope of work according to your budget.

Flexible team size – Whether you need one designer or a small team, we scale our team to your project scope and budget.

Realistic goals and expectations – A fine balance of optimizing user experience while also meeting stakeholder objectives and goals.

With you all the way – Need branding or marketing materials to complete your project? We’re happy to lend a hand with whatever you might need.